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Frequently Asked Questions

Q. I want my website built that will not only support credit cards but also bank to bank transfers, cheques, money orders, etc.
A. MantisShop supports all of these payment methods.

Q. When getting a website developed, what other charges apply?
A. A website is made up of a few different items. Besides the actual development of the site, you need to budget for hosting (putting your site on the Internet) and a domain name (so people can get to your website and send you email). MantisShop includes all of these items in the one easy to understand package. This means there are no hidden extras!

Q. How much does it cost to design a website?
A. Ecommerce websites tend to range from $3,000 up to over $10,000. MantisShop reduces these costs significantly so you are not hit with a large up front fee. Instead there is a very small setup fee plus a small ongoing monthly fee.

Q. How long will it take for my website to be up and running once I sign up?
A. Once you have signed up, we will have your website up and running and ready for you to start adding products and making sales within 7 days.

Q. When will my site appear in the search engines?
A. Depending on which MantisShop package you choose, we submit your site to all of the free listings in the major search engines. It usually takes between a couple of weeks and a couple of months for your listings to appear. You can also get premium positioning in some search engines for an extra fee. We can advise and put together a premium search engine submission plan for you if you wish to do this.

Q. Once my website is set up, can I update it myself?
A. All of our websites include a 'content manager' that allows you to modify certain sections of your website via an easy to use menu driven system. For example, if you had an online store, you would be able to add, edit and remove products (names, descriptions, prices, photos, etc.) instantly without any technical knowledge.

Q. Can I take my website and host it elsewhere?
A. MantisShop is structured in a way that you pay a small monthly fee to 'use' your online shop. You do not actually own the code for your website and therefore you will not be able to host it elsewhere. If you are looking for a custom designed ecommerce website will full ownership, please visit www.mantistech.com.au/website-ecommerce.aspx

 

 

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